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Dotstore

DotStore by Kritant is a quotation-based sourcing platform designed to help students, innovators, startups, and institutions access robotics, electronics, and IoT products at the lowest possible cost. DotStore works through a strong network of 150+ manufacturers and distributors across India, allowing direct sourcing without unnecessary intermediaries.

 

Instead of fixed pricing, users can submit their product requirements along with quantity and preferred price through the website’s instant quotation system. The DotStore team then coordinates with suitable suppliers to arrange the best possible pricing and faster delivery for you.

 

This model helps significantly reduce product costs, import charges, and long delivery delays. DotStore is especially beneficial for project development, lab setup, and prototyping needs, enabling users to focus on innovation rather than procurement challenges. By offering affordability, transparency, and speed, DotStore removes key barriers that often slow down learning and innovation.

product at your preferred price

📦 SHIPPING POLICY

DotStore by Kritant is a quotation-based sourcing platform that connects customers with verified manufacturers and distributors across India. Shipping terms may vary based on product type, supplier location, customization, and order quantity.

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1. Order Processing

All DotStore orders are processed only after:

  • Quotation approval by the customer

  • Payment confirmation

  • Verification of product specifications and quantity

Order processing time generally ranges from 1 to 7 working days, depending on product availability and customization requirements.

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2. Shipping Method

  • Products are shipped directly from manufacturers, distributors, or partner warehouses.

  • DotStore works with reliable third-party logistics and courier partners.

  • Tracking details are shared once the order is dispatched (where applicable).

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3. Delivery Timeline

Estimated delivery timelines are communicated during order confirmation. Delays may occur due to:

  • Manufacturing or sourcing timelines

  • Logistics partner delays

  • Remote delivery locations

  • Weather, regulatory, or transportation issues

DotStore is not responsible for delays caused by third-party courier services or force majeure conditions.

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4. Shipping Charges

  • Shipping charges, if applicable, are informed before final order confirmation.

  • Charges may vary based on weight, size, distance, and urgency.

  • Shipping fees are non-refundable, unless explicitly stated otherwise.

🔄 RETURN & REFUND POLICY

DotStore primarily deals with quotation-based, customised, and requirement-specific orders. Hence, returns and refunds are subject to strict evaluation.

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1. Eligible Cases for Return

Returns are considered only under the following conditions:

  • Product received is damaged during transit

  • Incorrect product supplied

  • Manufacturing defect (verified by supplier)

The issue must be reported within 48 hours of delivery, along with clear photographic or video evidence.

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2. Non-Returnable Items

The following items are not eligible for return or refund:

  • Customised or made-to-order products

  • Bulk or special procurement orders

  • Products ordered based on customer-preferred specifications

  • Electronic components once opened or used.

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3. Refund Process

  • All refund requests are reviewed by DotStore and the supplier.

  • Approved refunds are processed within 7–10 working days.

  • Refunds are credited to the original payment method.

  • Shipping and handling charges are non-refundable.

DotStore reserves the right to approve or reject any return or refund request.

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